- Where customers can track their orders?
Visit Track Your Order
- Is it possible to change the order and how it can be done?
Visit Contact and fill out the form or send an e-mail to orders@elevatedthoughts.co with details of your requests.
- How to take care shirts and/or hoodies?
Refer to Wash Care Instructions
- If customer received only part of the whole order, what should be done?
Visit Contact and fill out the form or send an e-mail to orders@elevatedthoughts.co with details of your concerns.
- Can a loyal customer get a discount?
Loyal customers receive exclusive discounts when subscribed to our newsletter. To subscribe to our newsletter, head to the footer of any page and enter your e-mail to be added.
- When is the next promotion?
Promotions vary throughout the year. The best way to keep track is to follow our social media accounts and by subscribing to our newsletter. Our Sales page also announces upcoming promotions.
- How can an order be cancelled?
Visit Contact and fill out the form or send an e-mail to orders@elevatedthoughts.co to cancel your order.
- If an order is shipped, separately will there be double shipping charge?
Yes. We strive to ensure that your order is sent in one package. But, in unforeseeable circumstances, additional shipping charges may be incurred if we cannot send your order in one package.
